Privacy Policy
for CyberDream
1. Introduction
At CyberDream, data protection and information security are at the heart of our priorities. We are committed to ensuring that your personal and professional data are treated with the utmost confidentiality and security. This policy explains what data we collect, how it is used, and the measures we take to protect it.
By using our services or accessing our website https://cyberdream.ca, you accept the practices described in this policy.
2. Collection of Personal Information
We only collect and process information necessary to provide our services effectively and securely.
2.1 Information Collected Directly:
Contact Details: Name, first name, address, phone number, and email address.
Business Information: Company name, industry, and service preferences.
Project Details: Information shared for website development, maintenance, or hosting.
2.2 Information Collected Automatically:
Technical Data: IP address, browser type, and operating system.
Website Interaction: Pages visited, browsing time.
Cookies: To improve user experience (see Cookies section).
3. Security and Data Protection
We implement rigorous measures to ensure the security of the data we process for our clients and partners. These measures include:
Physical Security: Our servers are located in secure data centers with strictly controlled access.
IT Security: Use of advanced technologies such as SSL/TLS encryption, firewalls, and multi-factor authentication (MFA).
Internal Processes: Ongoing training of our team to follow best practices in cybersecurity.
We adhere to industry standards to detect, prevent, and respond to security incidents and ensure data confidentiality.
4. Use of Personal Data
The information collected is used to:
Service Delivery: Execute and manage digital projects, including creation, hosting, and website maintenance.
Continuous Improvement: Analyze needs to optimize our solutions and provide tailored recommendations.
Proactive Security: Monitor and continuously update platforms to protect your data against cyber threats.
6. Data Sharing
Your data will only be shared in the following cases:
Trusted Providers: Collaboration with certified providers for technical services (hosting or third-party tools).
Legal Compliance: Response to a request from authorities when required by law.
We ensure that all partners comply with strict confidentiality and security standards.
7. Data Retention and Destruction
We retain your personal information only for as long as necessary to fulfill the intended purposes. Once these purposes are achieved, the data is securely destroyed or anonymized.
8. Adaptation and Updates
CyberDream is committed to staying up-to-date with best practices in data protection and adapting its policies in line with evolving regulations and technologies.
9. Contact
For any questions or concerns about data protection, you can reach us at:
Email: [email protected]
